Returns & Exchanges
At FitFeast, we stand by the quality of our nutritious meals and snacks; if your order arrives damaged or incorrect, please reach out within 48 hours for a full refund or replacement. Due to the perishable nature of our food products, we cannot accept returns for items that have been opened or are no longer in their original temperature-controlled state.
Return Process
- 1.Report the Issue
Contact our support team via email with your order number and photos of the damaged or incorrect items within 48 hours of delivery.
- 2.Verification Process
Our quality assurance team will review your request and verify the batch details to ensure our high standards are maintained.
- 3.Receive Authorization
Once approved, you will receive a Return Merchandise Authorization (RMA) number and instructions on whether to dispose of or return the product.
- 4.Refund or Replacement
Choose between an immediate replacement shipment at no extra cost or a full refund credited back to your original payment method within 5-7 business days.
